With over 12 years in the junk removal industry, Kevin Hess has built a reputation as both a top performer and top trainer with 1-800-GOT-JUNK?, one of the most recognized brands in the business. His expertise spans customer service, operations, leadership development, and sales, making him a driving force in training and developing high-
With over 12 years in the junk removal industry, Kevin Hess has built a reputation as both a top performer and top trainer with 1-800-GOT-JUNK?, one of the most recognized brands in the business. His expertise spans customer service, operations, leadership development, and sales, making him a driving force in training and developing high-performing teams.
Kevin’s hands-on experience in the field, combined with his passion for mentoring and business growth, has helped countless junk removal professionals scale their businesses. Now, through Junk Evolution, he’s sharing his knowledge to help junk removal operators and teams master their craft, maximize profits, and dominate their local markets.
Kevin Hess is a sought-after guest speaker at multiple junk removal conferences and a frequent guest on junk removal-related podcasts. With over a decade of industry experience, Kevin shares insightful strategies on leadership, customer service, operations, and business growth.
His engaging speaking style and real-world expertise make him
Kevin Hess is a sought-after guest speaker at multiple junk removal conferences and a frequent guest on junk removal-related podcasts. With over a decade of industry experience, Kevin shares insightful strategies on leadership, customer service, operations, and business growth.
His engaging speaking style and real-world expertise make him a go-to resource for junk removal professionals looking to scale their businesses, develop high-performing teams, and lead with purpose and grit. Whether on stage or behind the mic, Kevin delivers actionable advice that inspires and empowers business owners to take their operations to the next level.
Kevin Hess is the author of Leading with Purpose: Inspiring Growth, Culture, and Building a Visionary Team and Leading with Grit: Purpose-Driven Leadership in a Blue-Collar World. With a wealth of experience in leadership, team development, and business operations, Kevin shares actionable strategies for building strong, purpose-driven tea
Kevin Hess is the author of Leading with Purpose: Inspiring Growth, Culture, and Building a Visionary Team and Leading with Grit: Purpose-Driven Leadership in a Blue-Collar World. With a wealth of experience in leadership, team development, and business operations, Kevin shares actionable strategies for building strong, purpose-driven teams.
His books provide real-world insights on creating a thriving company culture, leading with vision and resilience, and developing the grit needed to succeed in a demanding industry. Whether you're a business owner, manager, or team leader, Kevin’s expertise will help you elevate your leadership and inspire lasting success.
At Junk Evolution, we offer two powerful training programs designed to elevate your junk removal business from the inside out:
The Onsite Experience Training
Train your truck teams to deliver 5-star service, upsell with confidence, and create an unforgettable customer experience—from the moment they arrive to the final walkthrough. This program focuses on sales, professionalism, communication, and accountability at the job site.
Operations Manager Training
Equip your Ops Manager with the tools, systems, and leadership mindset to run your day-to-day operations like a pro. Includes a personalized 1-on-1 discovery call, full training modules, and a customized Standard Operating Procedure (SOP) tailored specifically to your business.
Build your crew. Empower your leaders. Grow your business.
This is the evolution of junk removal.
Our Coaching Program provides personalized 1-on-1 support designed to help junk removal business owners grow with confidence. Through scheduled coaching calls, we’ll dive deep into your operations, leadership, customer experience, goals, etc. —offering real strategies, accountability, and tools to build a stronger, more scalable business. No fluff. Just practical guidance, custom solutions, and expert support every step of the way.
The Junk Evolution Mentorship Program was built for owners like you—gritty, driven, and ready to scale.
Whether you’re hiring your first team member or building a multi-truck operation, this program gives you real-world coaching, battle-tested systems, and hands-on support to grow with purpose.
The ChatGPT Playbook for Junk Removal Pros is the ultimate digital guide built specifically for junk removal business owners ready to embrace AI as a strategic advantage. Whether you’re a one-truck hustler, a growing crew, or a multi-location operator, this playbook walks you through how to unlock the power of ChatGPT to boost your sales, streamline your workflows, and dominate your local market. Over 100 pages of real-world use cases, ChatGPT prompts, and customizable templates.
Your go-to resource for real-world advice, actionable strategies, and industry insights tailored specifically for junk removal business owners and teams.
Whether you're in the truck or leading from the office, every post is built to help you run smarter, serve better, and grow stronger.
This isn’t theory — it’s Pro Tips for real junk pros.
Welcome to your one-stop resource for essential junk removal business documents and forms — designed to help you stay organized, professional, and profitable.
Whether you're just starting out or scaling your operation, these tools will help streamline your day-to-day operations, improve customer communication, and keep your team aligned.
Every form is created by junk removal pros — for junk removal pros.
Leading with Purpose by Kevin Hess is a powerful guide for leaders who want to inspire, motivate, and drive meaningful change in their organizations.
In Leading with Grit, Kevin Hess delivers a no-nonsense, experience-backed guide to leadership in the blue-collar world.
